Our skilled team is experienced in all phases of fulfillment, product warehousing, data processing, packaging, distribution, customer service, light tech support and warranty administration. Whether for mass-market direct-to-consumer order fulfillment or management of all operations for servicing thousands of retail stores, we provide the expertise, systems, and facilities for seamless order processing, and complete customer satisfaction.
Hermond Ghazarian – President
Hermond started London Pewter LTD after attending the City of London Polytechnic in England and moving to the United States in 1981. London Pewter manufactured and marketed Hermond’s designs of collectable figurines to retail stores. Soon after, national advertising resulted in shipping products directly to collectors. London Pewter’s success in shipping product direct to the consumer resulted in other companies requesting this service. In 1994, Coast to Coast Fulfillment was founded to meet the demands of direct response fulfillment. Hermond’s career has provided him with comprehensive understanding of all elements of the fulfillment business. Drawing from his 20 years of experience, Hermond can quickly implement the elements necessary to avoid pitfalls and create a successful fulfillment program for clients’ product and marketing.
Jenik Ghazarian – Customer Service Manager
Jenik brings more than 20 years of extensive Customer Service experience to Coast to Coast Fulfillment. She holds a degree from the Hall Institute. She has been a customer service representative for Jordan Marsh Company, a business manager for Clarins Cosmetic Company and Customer Service Specialist and cosmetic consultant for Estée Lauder. This wide ranging experience provides her with the ability to lead her team of customer service representatives, maintaining a calming influence with customers and resolving their issues in a timely and efficient manner.